Pipeline / Carlos Mendez
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Carlos Mendez

Active Course in Progress

AC-7823 · DV-BIP · Riverside County · Week 12 of 52

Case Owner

TJ
Tyrell Johnson

Also on case

PF
MR

Activity Timeline

Complete case history — every interaction, attributed and timestamped. Open since enrollment (Feb 24, 2026).

Payment reminder sent — auto-SMS, $60 due May 20

2h ago

System · Twilio · "Hi Carlos, reminder: your payment of $60 is due May 20."

Note added — "Called re: missed Wk 11. Family emergency, will attend makeup Thu."

Yesterday · 3:42p

Tyrell Johnson (Case Owner)

Makeup session scheduled — Individual, Thu 4:00p w/ Dr. Williams

Yesterday · 3:40p

Tyrell Johnson · reschedule credit 1 of 2 used this month

Absence logged — Week 11, DV-BIP Group A (unexcused → pending review)

May 16

Compliance · Riverside allows 3 absences · 1 of 3 used

Payment received — $60 (Stripe) · weekly fee

May 13

System · Stripe · standing: current

Inbound text — "Can I get the Zoom link for tomorrow?"

May 12 · 8:01p

Replied by Maria Reyes · 8:04p

Case reassigned — Intake (Perla F.) → Case Owner Tyrell Johnson

Mar 2

Stephanie Pardo · on enrollment completion

Enrolled — DV-BIP Group A · Monday start confirmed

Feb 24

Perla Fonseca (Intake) · ID verified, intake docs complete, first payment collected

Referral received — Riverside County Probation

Feb 18

System · auto-merged to account AC-7823