My Referrals
34
Active
Compliant
28
82%
At Risk
4
All lanes (A/B/C)
Completions (YTD)
12
Intake Pipeline
Updated 5 min ago9
Signups
Account created, intake not started
5
Completed Intakes
3 Pending Approval
34
Enrollments
Intake approved & active
2
Overdue
Past enroll-by / missed payment
4
At Risk
Attendance / engagement flag
Pipeline flow: Signup → Completed Intake (limbo, awaiting S2S approval) → Enrollment.
Overdue Referrals — Not Yet Signed Up
Scoped to officer tag JR-LAP-04 (J. Rodriguez). Past enroll-by date, no account created.
| Name | Case # | Enroll-By | Days Overdue | Action |
|---|---|---|---|---|
| Robert Chen | PR-2026-0081 | May 5, 2026 | 17 days | Follow up |
| Dwayne Foster | PR-2026-0078 | May 12, 2026 | 10 days | Follow up |
| Priya Anand | PR-2026-0090 | May 18, 2026 | 4 days | Follow up |
S2S Intake Outreach
S2S-side outreach to clients not yet enrolled. Separate from your private contact log on the client record.
| Client | Stage | Attempts | Last Contact | Outcome | Action |
|---|---|---|---|---|---|
| Robert Chen | Referred — no account | 4 calls3 texts | Jun 16, 2026 | No answer | |
| Dwayne Foster | Signup — intake not started | 2 calls1 text | Jun 14, 2026 | Reached — callback set | |
| Priya Anand | Referred — no account | 1 call2 texts | Jun 13, 2026 | Bad number |
⚡ Officer Activity (CCM Engagement)
How actively officers engage the CCM — logins, referrals submitted, reports pulled, responsiveness. Values resolve once the master metrics list is finalized.
Logins (30d)
⚡ Pending S2S
Referrals submitted
⚡ Pending S2S
Reports pulled
⚡ Pending S2S
Avg response time
⚡ Pending S2S
⚡ PENDING — Master metrics list
No values are fabricated. The panel ships the structure for the officer-engagement metrics S2S marketing asked for (logins, referrals submitted, reports pulled, responsiveness), but the metric definitions and counting rules are blocked on Michael's master metrics list — the same list that gates the marketing/CCM metric set on the Reports page.
Attention Required
All lanesRecent Updates
Progress letter sent — C. Mendez
May 18, 2026
New referral submitted — A. Gonzalez
May 17, 2026
D. Williams completed program
May 15, 2026
Lane change: T. Nguyen A→B
May 14, 2026