S2S — Settings

Messages are handled in your portal

To protect your privacy, all messages from your case manager and readers stay inside Streets2Schools. Email and text are used only to let you know there's something new to read — they never contain message content.

Open Messages 3 new

Notification Preferences

Choose how you'd like to be nudged. These notifications never include message content — they just tell you to log in. You can turn off any channel below.

A typical notification reads: "You have a new message — log in to read it." No names, case details, or message text are ever sent by email or SMS.

Reminders

Email reminders

A nudge by email to log in for session and assignment reminders

Text reminders

A content-less SMS nudge to log in (Reply STOP to opt out)

Alerts

Phone alerts

An automated voice call asking you to log in for urgent items

Email alerts

A nudge by email to log in for compliance and account items

Text alerts

A content-less SMS nudge to log in for compliance and account items

Notification Cadence

Batch my nudges into a digest

Instead of a separate email or text for every new message, group them into one periodic nudge.

Digest frequency

⚑ PENDING

Digest cadence enum needed — S2S to confirm the frequency options (e.g. immediate vs. daily vs. weekly, and any quiet-hours window) before this selector can be finalized.

Contact Information

Keep your contact details current so we can reach you.

Verified

Cell Phone

Voice Phone

Notes

⚑

Changing your email requires re-verification

⚡ Pending S2S

If you update the email above, the new address is marked unverified and must be re-verified before it re-syncs to the CRM (unverified emails break the HubSpot sync). The verification method — link vs. one-time code, expiry window, and resend throttling — is the same S2S dev detail still pending on the registration screen. Placeholder action shown below.

Changes sync to the CRM and your case manager's record.